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Utilities

Utility Information

Utilities are billed quarterly:
January 1 – March 31(Billed First week of April, Due Last working day in April)
April 1 – June 30(Billed First week of July, Due Last working day in July)
July 1 – September 30(Billed First week of October, Due Last working day in October)
October 1 – December 31(Billed First week of January, Due Last working day in January)

Utility receipts will only be issued upon request or if a balance is outstanding on the account.
 
Office Hours are 9:00am to 4:30pm.
 
Penalty of 1.25% will be added on the first day of each month that you are in arrears.  All outstanding utility balances are transferred to the tax account as at December 31 of each year.
 
The effective date for payments made to the RM of West St. Paul will be the actual day of receipt by the RM of West St. Paul. To avoid late fees, mail in a postdated cheque and allow ample time for the payment to reach the Municipal Office or allow 4 to 5 business days for online payments to be processed by your financial institution and the RM of West St. Paul’s financial institution.
 
For your convenience, there is a dropbox located at the entrance of the Municipal Office for those who are unable to attend during office hours.
 
Utility Payment Options

The RM of West St. Paul has the following methods for paying utility bills:
  1. AT THE MUNICIPAL OFFICE – 3550 Main Street, West St. Paul, MB
  2. BY MAIL - RM of West St. Paul, 3550 Main Street, West St. Paul, MB R4A 5A3
  3. ONLINE - Set up a payment option for utility bills with your financial institution or TelPay, using your Utility Account number. Click here to learn more.
  4. PRE-AUTHORIZED UTILITY PAYMENT PROGRAM SERVICE (PUPPS) - This option allows account holders to have automatic withdrawals from their bank accounts. For more information on enrollment please click here.
  5. INSTALLMENT PAYMENTS - Payments can be made either by coming into the Municipal Office, by mailing in postdated cheques or through online banking, payments will be credited to the utility account.
Cash, cheque or interact are accepted. Please make cheques payable to RM of West St. Paul and be sure to write the Account number on the cheque or present the utility statement when making your payment to ensure that payment is applied to the correct account. 
Please note that many debit cards have daily limits on them so verify with your financial institution before coming to the Municipal Office to make your payment.  Credit cards are not accepted.
 
NOTE: Please ensure you allow ample time for your online payment to reach the RM of West St. Paul’s financial institution. A good guideline to follow is 4 to 5 business days for processing by your financial institution and the RM of West St Paul’s financial institution.
 
Frequently Asked Questions:
 
I am moving. What do I do?
Please contact the Public Works Department at 204-338-0306 ext. 1 to advise the very last day that you are in the house to schedule an inspection of the meter and for a final bill to be processed.
 
How do I read my meter?
Click here for information on how you can read your meter.
 
I have no water, who do I contact?
Contact the Public Works Department during business hours at 204-338-0306 ext. 1. To contact the Public Works Department after hours please click here to enter a Request for Service.