Pre-Authorized Utility Payment Plan Service (PUPPS)

What is PUPPS?
The Pre-Authorized Utility Payment Plan Service (PUPPS) is a plan which allows utility rate payers to pay their quarterly utility bills through direct deposit from their financial institution.
How does PUPPS work?
You will continue to receive your quarterly utility bills in the mail. Your utility bill will indicate the amount due and that it is a "Pre-authorized Payment". The payment withdrawn from your bank account will be for the full amount shown on your bill.
Payment will be withdrawn on the due date. It is the responsibility of the payee to ensure funds are available for withdrawal for the full amount due each quarter. It is important to note that 3rd quarter billing (July 1 - September 30) typically has higher consumption for those whose taps are metering outside water use.
How do I apply for PUPPS?
Complete the PUPPS authorization form below. We require one application per property. Return the application form with a "VOID" cheque. Once we have received your application you will be mailed notification of the approval.
Brochures and application forms are available at the Municipal Office, or below.
PUPPS Information Brochure
PUPPS Application Form