April 1 – June 30(Billed First week of July, Due Last working day in July)
July 1 – September 30(Billed First week of October, Due Last working day in October)
October 1 – December 31(Billed First week of January, Due Last working day in January)
Utility receipts will only be issued upon request or if a balance is outstanding on the account.
Office Hours are 9:00am to 4:30pm.
Penalty of 1.25% will be added on the first day of each month that you are in arrears. All outstanding utility balances are transferred to the tax account at December 31 of each year.
The effective date for payments made to the RM of West St. Paul will be the actual day of receipt by the RM of West St. Paul. To avoid late fees, mail in a postdated cheque and allow ample time for the payment to reach the Municipal Office or allow 4 to 5 business days for online payments to be processed by your financial institution and the RM of West St. Paul’s financial institution.
For your convenience, there is a dropbox located at the entrance of the Municipal Office for those who are unable to attend during office hours.
RENTAL PROPERTY NOTICE
What is PUPPS?
Utility Payment Options
- AT THE MUNICIPAL OFFICE – 3550 Main Street, West St. Paul, MB
- BY MAIL - RM of West St. Paul, 3550 Main Street, West St. Paul, MB R4A 5A3
- ONLINE - Set up a payment option for utility bills with your financial institution or TelPay, using your Utility Account number.
- PRE-AUTHORIZED UTILITY PAYMENT PROGRAM SERVICE (PUPPS) - This option allows account holders to have automatic withdrawals from their bank accounts. For more information on enrollment please click here.
- INSTALLMENT PAYMENTS - Payments can be made either by coming into the Municipal Office, by mailing in postdated cheques or through online banking, payments will be credited to the utility account.
NOTE: Please ensure you allow ample time for your online payment to reach the RM of West St. Paul’s financial institution. A good guideline to follow is 5 business days for processing by your financial institution and the RM of West St Paul’s financial institution.
Online Banking - How can I pay online?
Utility |
CIBC – West St. Paul (RM) Utility |
Scotia Bank – Rural Municipality of West St Paul – Utilities |
RBC – RM of West St. Paul Utilities (no zeros in front of Acct #) |
BMO – RM of West St Paul Utilities |
TD Canada Trust – West St. Paul (RM of) Utilities (Account # format 0012340010) |
Telpay – West St Paul (RM) UTIL |
Please allow 4-5 business days for this payment to be processed by both your financial institution and ours.
What happens, if I don't pay my utility bill?
What if I am late?
Do you want to receive your utility bill by email?
The email consent form is available below or at the RM office at 3550 Main Street. Once registered the utility bill will be emailed directly to you from noreply@weststpaul.com (Auto-Responder – RM of West St. Paul) the first week of January, April, July & October. If the bill is not received in the first week of those months please check your junk mail folder to ensure it didn’t filter there in error by your email provider. If registered you will not receive a physical billing, as the system cannot do email billing and physical mailed billings at this time. Completed forms may be emailed into utility@weststpaul.com or delivered to RM office.
I am moving. What do I do?
I have questions about my meter. Who should I call?
Reminder that all water meters are the property of the RM of West St. Paul. For service/inquiries please call 204-334-0092. The water meter in your home is not permitted to be removed, By-Passed or Tampered with in any way by anyone other than RM Utility staff in the case of an emergency/special circumstance if required. Non-compliance will be subject to fines as per the utility by-laws: Sewer Rate By-Law 2019-06 and Water Rate By-Law 2018-02. The RM appreciates your co-operation in this matter.
What if I need to have plumbing work done near the meter?
Remember – meters should never be removed, by-passed or moved within the home. Meter tampering is subject to a minimum charge of $500. For more information see sections 3 and 8 of Sewer Rate By-Law 2019-06, which can be found here.